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Part 2 - Recommendations <br />if a city elects to create a fair housing policy, cities are encouraged to look beyond simply <br />promising to follow fair housing laws. A comprehensive Fair Housing Policy should <br />address how the city works and interacts with its constituents and how it conveys fair <br />housing information (external aspects), as well as speak to how the city holds itself <br />accountable to fair housing within its departments (internal aspects). <br />External Policy Aspects - Providing Access to <br />Fair Housing Information <br />Mil <br />When city residents need to find information about housing <br />discrimination, the city is often the first place they will go <br />seeking information. This could be someone walking in the <br />actual door with a fair housing complaint, or someone looking <br />for referral services on the city's website. The city should be <br />prepared by having adequate information readily available, and <br />should be able to point constituents in the right direction to have their issues addressed. <br />Fair housing information needs to be accessible and visible. There should be no difficulty <br />in finding out what the city's values are related to fair housing. Cities should have fair <br />housing information: <br />• On the website, preferably directly on the home page or a clear link to the material <br />on the home page; <br />• At the front desk of the city, and at any first contact spots at city offices; and <br />• Available to be mailed out or picked up free of cost. <br />12 <br />