Minutes - Council Work Session - 08/12/2019

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simply provide additional duties and the recognition. He stated that the employee has been effective in increasing the efficiency and productivity of his department and growing his staff to handle additional tasks as well. Councilmember Musgrove asked if there would be a threat of burnout by adding additional tasks to that employee. City Administrator Ulrich stated that he would consult with the employee to ensure that he would not feel that way. He noted that there are always opportunities for additional support if an employee feels burned out. Community Development Director Gladhill stated that his role has expanded over the years. He stated that his department has grown and each of the three divisions now has a Manager, whom will handle their Commission work. He stated that delegation has allowed him to focus on other tasks. He referenced the Highway 10 project management that he has assisted with, which translates well into handling other similar projects that he would handle with the reclassification. Councilmember Musgrove stated that she has received one comment from a developer that the process is long for smaller things, rather than sorting those out from the larger projects. She appreciated that Community Development Director Gladhill is willing to handle more responsibility. Councilmember Kuzma stated that he would support that reclassification as that is smart planning for the future. Community Development Director Gladhill and other City staff left the room. Councilmember Heinrich reviewed some of the comments that she has received from residents regarding how Community Development Director Gladhill interacts with the community. She stated that those residents feel that his communication skills could be improved and therefore she would be hesitant to support the reclassification. She stated that she would like that image to be improved prior to making the reclassification. Councilmember Riley stated that he has heard some of those comments as well but explained that those comments should be taken with a grain of salt. He explained that it is Community Development Director Gladhill's job to say no at times and those residents often take it out on the employee rather than the City policy. Councilmember Heinrich commented that her experience with Community Development Director Gladhill has always been positive and professional; she is simply representing resident • comments. City Administrator Ulrich stated that part of the reclassification is also to provide additional opportunities outside of code enforcement. He noted the code enforcement is a task that can create burnout and Community Development Director Gladhill receives the brunt of resident City Council Work Session/August 12, 2019 Page 3 of 6