|
Essential Critical Infrastructure Workforce
<br />PUBLIC WORKS
<br />Workers who support the operation, inspection, and maintenance of essential dams, locks and levees
<br />Workers who support the operation, inspection, and maintenance of essential public works facilities and
<br />operations, including bridges, water and sewer main breaks, fleet maintenance personnel, construction of
<br />critical or strategic infrastructure, traffic signal maintenance, emergency location services for buried utilities,
<br />maintenance of digital systems infrastructure supporting public works operations, and other emergent issues
<br />Workers such as plumbers, electricians, exterminators, and other service providers who provide services that
<br />are necessary to maintaining the safety, sanitation, and essential operation of residences
<br />Support,suchasroad and lineclearing,toensure theavailabilityofneededfacilities,transportation,energy
<br />and communications
<br />Support to ensure the effective removal, storage, and disposal of residential and commercial solid waste and
<br />hazardous waste
<br />COMMUNICATIONS AND INFORMATION TECHNOLOGY
<br />Communications:
<br />Maintenance of communications infrastructure- including privately owned and maintained communication
<br />systems- supported by technicians, operators, call-centers, wireline and wireless providers, cable service
<br />providers, satellite operations, undersea cable landing stations (including cable marine depots and
<br />submarine cable ship operators), Internet Exchange Points, and manufacturers and distributors of
<br />communications equipment
<br />Workers who support radio, television, and media service, including, but not limited to front line news
<br />reporters, studio, and technicians for newsgathering and reporting
<br />Workers at Independent System Operators and Regional Transmission Organizations, and Network Operations
<br />staff, engineers and/or technicians to manage the network or operate facilities
<br />Engineers, technicians and associated personnel responsible for infrastructure construction and restoration,
<br />including contractors for construction and engineering of fiber optic cables
<br />Installation, maintenance and repair technicians that establish, support or repair service as needed
<br />Central office personnel to maintain and operate central office, data centers, and other network office facilities
<br />Customer service and support staff, including managed and professional services as well as remote providers
<br />of support to transitioning employees to set up and maintain home offices, who interface with customers to
<br />manage or support service environments and security issues, including payroll, billing, fraud, and
<br />troubleshooting
<br />Dispatchers involved with service repair and restoration
<br />Information Technology:
<br />Workers who support command centers, including, but not limited to Network Operations Command Center,
<br />Broadcast Operations Control Center and Security Operations Command Center
<br />Data center operators, including system administrators, HVAC & electrical engineers, security personnel, IT
<br />managers, data transfer solutions engineers, software and hardware engineers, and database administrators
<br />Client service centers, field engineers, and other technicians supporting critical infrastructure, as well as
<br />Linkedin.com/company/cybersecurity-
<br />CONNECT WITH US
<br />and-infrastructure-security-agency
<br />www.cisa.gov
<br />@CISAgov | @cyber | @uscert_gov
<br />For more information,
<br />email CISA.CAT@cisa.dhs.gov
<br />Facebook.com/CISA
<br />
<br />
|