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FC CASE <br /> <br />APPROVE MANAGEMENT TRAINING FOR CITY OF RAMSEY <br />SUPERVISORY PERSONNEL <br /> Kim Moore-Sykes, Assistant City Administrator <br /> Rhonda Heryla, Human Resources Manager <br /> <br />Background: <br /> <br />In the last couple of years the City of Ramsey has promoted or hired multiple people into <br />supervisory or leadership roles. Although these personnel changes were necessary to <br />keep up with a growing staff and organizational changes, training and guidance for <br />supervisors and department heads were not always provided. At this time, staff is <br />requesting supervisory training for the management team to help them brush up on their <br />management skills and become more effective leaders for the City organization. <br /> <br />Observations: <br /> <br />Staff is considering a training opportunity for the City's management team for several <br />reasons: <br /> <br />Dealing With Change <br />The City of Ramsey is undergoing a lot of change, and the effects are seen in City <br />Hall with increased workloads and the support of new technology and new <br />employees. Dealing with change is difficult for managers because it requires a new <br />approach to even routine responsibilities and motivating staff people to take part in it. <br /> <br />Forum For Discussion of Supervisory_ Issues <br />The management team is no different from that of other organizations in that it needs <br />to constantly improve on its supervisory and people skills. Some sort of annual <br />training provides an opportunity to focus on and talk about alternative ways of <br />dealing with supervisory issues while enlisting the support of more seasoned <br />managers in confronting problems that may arise. <br /> <br />Team Building <br />Having all of the management team present in one room for the purpose of improving <br />their management skills is a great opportunity to build some cohesiveness in the staff <br />and open lines of communication between departments. <br /> <br />Better Service To Employees <br />Better trained supervisors will be better able to handle employee problems and help <br />find workable solutions or at least know what resources and tools are available to help <br />them. If supervisors and staff have good working relationships, the productivity of <br />the departments, satisfaction with one's job and service to the public all benefit. <br /> <br /> <br />