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41M rosenbauer <br />APPENDIX C <br />CHANGE ORDER POLICY <br />This change order policy is intended to reflect the increased cost of changes which result in delayed deliveries, confused paperwork, poor <br />production flow and increased potential of trucks being built to incorrect specifications. With your cooperation, changes can be kept to a <br />minimum which means we will be able to reduce lead times, increase production and maintain costs which will benefit all of us. <br />Our objective is accurate, high quality and on -time deliveries exceeding our customer expectations. <br />Changes any time after the order is received may delay the quoted delivery date. Significate design or component changes will have the largest <br />impact on the schedule and quoted delivery date. Changes that occur later in the process will also have the largest impact on the schedule and <br />quoted delivery date. <br />All time fences are reference to contract execution date if not otherwise stated. <br />Change Window#1 <br />All changes will be priced at standard pricing and specials will be priced through our normal process. Significant changes made to the vehicle <br />during this time period may result in a delivery extension. <br />RBM Chassis <br />RBA Aerial <br />Rosenbauer Body <br />0-60 days <br />0-60 days <br />0-60 days <br />Change Window#2 <br />All changes are subject to a 25% mark-up, as well as a $250.00 change order processing fee. All changes are subject to factory review and may <br />be denied due to engineering or lead time issues. <br />RBM Chassis <br />RBA Aerial <br />Rosenbauer Body <br />61-75 days <br />61-75 days <br />61-120 days <br />Change Window#3 <br />All changes are subject to a 50% mark-up, and 50% restocking fee on deleted items, as well as a $250.00 change order processing fee. All <br />changes are subject to factory review and may be denied due to engineering or lead time issues. No major components can be changed at this <br />time; major components are considered engine, transmission, axles, suspension, cab, frame (wheelbase), seats, water pump and water tank. <br />RBM Chassis <br />RBA Aerial <br />Rosenbauer Body <br />Change Window#4 <br />76-120 days <br />76-120 days <br />121-180 days <br />Changes are not recommended at this time. Any changes requested will be priced on a time and material basis, as well as a $500.00 change <br />order processing fee. Any changes requested, and that are quoted to the customer, must be approved by the customer within three days or they <br />will not be valid. <br />RBM Chassis <br />RBA Aerial <br />Rosenbauer Body <br />After 120 days <br />After 120 days <br />After 180 days <br />*Note: Any late change orders that are factory driven will be done at cost and no additional mark up or penalties will apply. <br />www.rosenbaueramerica.com <br />ROSENBAUER SOUTH DAKOTA, LLC. <br />100 THIRD STREET <br />P.O. BOX 57 <br />LYONS, SOUTH DAKOTA 57041 <br />P: 605.543.5591 <br />BUYER INITIALS: <br />info@rosenbaueramerica.com <br />ROSENBAUER MINNESOTA, LLC. ROSENBAUER MOTORS, LLC, ROSENBAUER AERIALS, LLC, <br />5181 260TH STREET 5190 260TH STREET 870 SOUTH BROAD STREET <br />P.O. BOX 549 P.O. BOX 549 FREMONT, NEBRASKA cam <br />WYOMING, MINNESOTA 55092 WYOMING. MINNESOTA 55092 P: 402.721.7622 <br />P: 651.462.1000 P: 651.462.1000 <br />