Agenda - Council - 07/14/2020 - Laserfiche WebLink

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City Administrator Ulrich stated that he would have to look that up. Mayor LeTourneau stated that the measurement was statistical significance and the City has always fallen within that range. Councilmember Heinrich stated that perhaps the postcard could be mailed to all residents to potentially increase online participation. She stated that some residents do not have access to online services and perhaps a statement could be included that would allow residents to call to have a written survey mailed to them. City Administrator Ulrich stated that he could discuss that option with the company. Councilmember Musgrove referenced question 15 and believed that something should be added about Zoom/WebEx meeting access. She stated that perhaps that format could continue in the future if residents like that option. She stated that she would also like to leave the road maintenance question as is. She found it interesting that eight out of ten respondents were okay with the 75/25 funding option. Councilmember Riley stated that his concern with how the survey is conducted is that it could lose the comparability factor from previous years. He stated that he wants to hear from everyone but wants to ensure comparability. He stated that if the road maintenance question is left in it should be modified to be more clear. He stated that he is concerned that people did not understand the question when they answered. Mayor LeTourneau confirmed that the question should remain but should be made more clear without changing it too much. He stated that the Council should decide what it wants to know when it asks the question. Councilmember Musgrove commented that when the question is changed, the response is changed similar to how the survey is sent out. She stated that if the format changes, that would simply provide the baseline going forward and that new data set would be used for future comparisons. Mayor LeTourneau stated that would change the variable of how things are measured. He stated that perhaps staff could ask the survey company what they would expect if that format were changed and whether that would skew the answers and data. Councilmember Menth stated that perhaps the Council is attempting to fix something that is not broken. He stated that the City is receiving responses in the current format and therefore that method is not broken. City Administrator Ulrich confirmed the consensus to keep in the road financing question with possible modifications. 2.03: Review 2019 Comprehensive Annual Financial Report (CAFR), Management Report and Special Purpose Audit Reports City Council Work Session / June 23, 2020 Page 6 of 7