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CC Work Session 2. 1. <br />Meeting Date: 10/13/2020 <br />Information <br />Title: <br />Review Final Citizen Survey Questionnaire <br />Purpose/Background: <br />The purpose of this case is to consider the final questions to be included on the 2020 Citizen Survey. The City has <br />the option to include about five questions custom to Ramsey. Attached is a list of custom questions from the 2018 <br />survey and notations about proposed modifications. These questions may be modified or replaced with other <br />question that might be of interest to the City council. <br />The vendor has stated that many of their clients are choosing to include custom questions related to COVID-19 <br />recovery efforts on this year's survey. There are a bank of pre -vetted questions on this topic that I've attached in <br />case any of these are of interest. The questions around business impacts may be of particular interest. Additional <br />questions are not included in the current pricing, but may replace custom questions from previous years. <br />The current schedule for the survey, if approved this evening, will have the data collection starting in November <br />and finishing in December. A draft of survey results would be available the end of January. Authorization to enter <br />into this contract is included on tonight's consent agenda. Note, the current proposal includes a number of new <br />feature compared to previous year that allow for online participation in the survey as well as ongoing questions that <br />can be asked of residents throughout the year. <br />Timeframe: <br />30 Minutes <br />Funding Source: <br />This is a General Fund budgeted item, and the survey is conducted every other year. <br />The pricing for the 2020 survey is: <br />Polco Performance Package <br />• One statistically sampled benchmark survey per year <br />• Polco premium features <br />Subscription $8,300/year <br />Recommended Add-Ons - These reflect a similar scope of work to past survey years <br />• Hybrid mailing approach: Multi -contact mailed invitations to 2,700 households (1,200 receive paper surveys with <br />postage paid return envelopes, 1,500 receive postcard invitations to complete the survey online) $4,200/year <br />• Half -page of custom questions: $1,600/year <br />• Custom benchmark comparisons: $1,120 per group/year <br />2020 Total: $15,220 <br />Responsible Party(ies): <br />Deputy City Administrator <br />