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<br />When presented with a series of questions about leadership and governance in Ramsey, about 8 in 10 residents
<br />gave favorable marks to the customer service provided by the City, and roughly half were pleased with items
<br />related to local government performance, including the value of services for taxes paid, the overall direction of the
<br />City and the job Ramsey government does at welcoming citizen involvement. These ratings were all similar to the
<br />national benchmark. Most notably, ratings for welcoming citizen involvement, overall confidence in City
<br />government, government acting in the best interest of Ramsey and being honest improved since 2016,
<br />demonstrating a positive increase in public trust. Further, ratings for select City services, such as traffic signal
<br />timing, land use, planning and zoning, and code enforcement also increased since the last survey iteration, and no
<br />services declined in ratings during that time.
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<br />As in 2016, residents indicated that the facet of Economy would be an important focus area for the City to address
<br />in the next two years. About half of residents gave favorable marks to the overall economic health of Ramsey, cost
<br />of living, the city as a place to work and economic development and these ratings were all similar to those given
<br />elsewhere. Further, resident sentiment toward employment opportunities and economic development improved
<br />since 2016, and more residents in 2018 believed that the economy would have a positive impact on their income in
<br />the next six months. Also, about 8 in 10 residents were quite interested in receiving information from the City
<br />about local business (e.g., new/expanded businesses, grand openings, etc.).
<br />However, ratings for vibrant downtown area, overall quality of business and service establishments, shopping
<br />opportunities and Ramsey as a place to visit were lower than those seen in other communities across the country.
<br />While these ratings might be indicative of community support for greater economic development, it is important
<br />to note that balancing rural character and urban growth was identified as a key priority for the City in the
<br />upcoming five years.
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<br />About 6 in 10 residents or more gave positive ratings to most aspects of Mobility, including overall ease of travel,
<br />ease of travel by car, availability of paths and walking trails and traffic enforcement; these ratings were all similar
<br />to those given in other communities across the nation.
<br />Road maintenance was important to residents with nearly 85% of respondents reporting they were interested in
<br />receiving information from the City about road work; the only type of information of greater interest related to
<br />community events. When asked about street maintenance funding, about 8 in 10 residents supported the current
<br />method of funding for City street maintenance, which requires 25% of funding by special assessments of
<br />benefitting properties.
<br />Finally, connectivity is a priority for Ramsey residents. Seven in 10 residents thought that creating a connected
<br />community (roads, trails, sidewalks, rail, and transportation) was essential or very important to the future of the
<br />community. Further, when asked to consider a number of community enhancements (with a potential for a tax
<br />increase), a strong majority of residents supported the City making improvements to existing trails as well as
<br />building new trails.
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