Agenda - Council Work Session - 04/27/2021

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CC Work Session 2, 3, Meeting Date: 04/27/2021 Information Title: Review Citizen Survey Purpose/Background: The purpose of this case is to review findings of the report on the most recent citizen survey. The following is the introduction section of the report: The report provides the opinions of a representative sample of 459 residents of the City of Ramsey collected from November 24, 2020 to January 12, 2021. The margin of error around any reported percentage is S%for all respondents and the response rate for the 2020 survey was 27%. Survey results were weighted so that the demographic profile of respondents was representative of the demographic profile of adults in Ramsey... How the results are reported For the most part, the percentages presented in the following tabs represent the `percent positive. " Most commonly, the percent positive is the combination of the top two most positive response options (i.e., "excellent" and "good," "very safe" and "somewhat safe, " etc.). On many of the questions in the survey respondents may answer "don 't know." The proportion of respondents giving this reply is shown in the full set of responses included in the tab "Complete data. " However, these responses have been removed from the analyses presented in most of the tabs. In other words, the tables and graphs display the responses from respondents who had an opinion about a specific item. Comparisons to benchmarks NRC's database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Ramsey's results are noted as being "higher" than the benchmark, "lower" than the benchmark or "similar" to the benchmark, meaning that the average rating given by Ramsey residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as "higher" or "lower" than the benchmark means that Ramsey's average rating for a particular item was more than 10 points different than the benchmark. If a rating was "much higher" or "much lower, " then Ramsey's average rating was more than 20 points different when compared to the benchmark. NRC's database of comparative resident opinion is comprised of resident perspectives gathered in surveys from over 600 communities whose residents evaluated the same kinds of topics on The National Community Survey. The comparison evaluations are from the most recent survey completed in each community in the last five years. NRC adds the latest results quickly upon survey completion, keeping the benchmark data fresh and relevant. The communities in the database represent a wide geographic and population range. In each tab, Ramsey's results are noted as being "higher" than the benchmark, "lower" than the benchmark or "similar" to the benchmark, meaning that the average rating given by Ramsey residents is statistically similar to or different (greater or lesser) than the benchmark. Being rated as "higher" or "lower" than the benchmark means that Ramsey's average rating for a particular item was more than 10 points different than the benchmark. If a rating was "much higher" or "much lower," then Ramsey's average rating was more than 20 points different when compared to the benchmark. The survey was administered during the COVID-19 pandemic, a time of challenge for many local governments. While we provide comparisons to national benchmarks, it is important to note that much of the benchmark data was