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Governance <br />Strong local governments produce results that meet the needs <br />of residents while making the best use of available resources, <br />and are responsive to the present and future needs of the <br />community as a whole. <br />Please rate the quality of each of the following services in Ramsey. <br />(% excellent or good) <br />Overall confidence in Ramsey <br />government, 2020 <br />6% <br />20% Excel! t <br />Poor <br />43% <br />Good <br />2014 2016 2018 2020 <br />• •66% <br />61% Similar (vs. benchmark*) <br />Public information services <br />Please rate the quality of each of the following services in Ramsey. <br />(% excellent or good) <br />2014 2016 2018 2020 <br />Overall customer service by Ramsey employees (police, <br />receptionists, planners, etc.) <br />Please rate the following categories of Ramsey government performance. <br />(% excellent or good) <br />The value of services for the taxes paid to Ramsey <br />The overall direction that Ramsey is taking <br />The job Ramsey government does at welcoming resident <br />involvement <br />Overall confidence in Ramsey government <br />Generally acting in the best interest of the community <br />84% <br />Similar <br />2014 2016 2018 2020 <br />• <br />45% <br />45% <br />51% <br />56% <br />42% <br />• <br />Similar <br />•41% <br />Lower <br />46% <br />• <br />Similar <br />•48% <br />Similar <br />53% <br />• <br />Similar <br />