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<br />City Administrator Ulrich read “strive for high organizational morale and retention.” <br /> <br />Mayor Kuzma stated he liked that. <br /> <br />City Administrator Ulrich stated they will go with that for now, it can be changed later. He asked <br />if anyone else had anything to add. <br /> <br />Councilmember Heineman asked if they will go into tactics at some point based on these. <br /> <br />City Administrator Ulrich replied they will, adding he will review last year’s tactics and how they <br />got there. He asked if Council was ready to move on. <br /> <br />City Administrator Ulrich referenced the “Identify and Implement Operational Efficiencies <br />Strategy” stating there are six different tactics to achieve that. 1. Evaluate the Current Funding <br />Source for Pavement Management Program. He stated that is something that is done by the <br />Council. 2. Implement a work flow tool. He stated a budget was done for 2021 so that is <br />something that could be put back on the table and maybe, they were looking for some way to <br />improve cost savings through improved work flow, processing applications for example, as was <br />done with electronic permits but nothing was adopted through the budget process. That was not <br />accomplished. 3. Consider refinancing debt to capitalize on low interest rates. He stated they <br />were able to do that with one of the debt loans which was City Hall, a million dollars was saved <br />over the term of the loan so that was a success when it was completed. They still have a pretty <br />low interest rate. <br /> <br />Councilmember Woestehoff asked if there were any other debts that could be restructured this <br />coming year. <br /> <br />Finance Director Lund replied no. <br /> <br />City Administrator Ulrich continued, 4. Consider better social media management platform. He <br />stated this was something to manage their social media, something like HootSuite would probably <br />get a broader distribution of the message across platforms. He stated some work has been done <br />with QCTV in that area, but as far as budgeting for additional software or staffing for that, it wasn’t <br />accomplished in 2021. He stated if there is a need to continue something along that strategy it <br />should be talked about. 5. Improve the Employee Union Contract Negotiations, he felt this was <br />highly successful and thanked the Council for their input to get the process moving quicker. He <br />felt it was pretty efficient. He gave credit to Administrative Services Director Lasher for <br />shepherding that process. All of the employee contracts approved on time for three years so it <br />should be something that serves the City well for the next three years, be predictable and not be <br />subject to negotiation each year which will help. 6. Consider an Interactive Module to Enhance <br />Customer Experience to Quickly Find Information. He stated that 2022 is what that subscription <br />reads so website updates are going ahead in 2022 along with some other communication <br />information, which has been established as a part of reporting to the Council this year. That will <br />be important as the website is reviewed, different ways that citizens can plug in to the information <br />that is being distributed. He stated he will stop here at the strategy, which was broken apart, there <br />City Council Special Work Session / February 15, 2022 <br />Page 16 of 31 <br /> <br />