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TABLE OF CONTENTS <br /> UTILITYINFORMATION........................................................................................................................................................1 <br /> iUtility Overview..................................................................................................................................................................1 <br /> iiPersonnel Information.......................................................................................................................................................2 <br /> iiiPrimary Utility Components..............................................................................................................................................3 <br /> iv Industry Chemical Handling and Storage Facilities........................................................................................................4 <br /> vSafety...............................................................................................................................................................................5 <br /> viResponse Resources......................................................................................................................................................6 <br /> viiKey Local Services.........................................................................................................................................................6 <br /> 1 RESILIENCE STRATEGIES...............................................................................................................................................7 <br /> 1.1 Emergency Response Roles........................................................................................................................................7 <br /> 1.2 Incident Command System (ICS) Roles.......................................................................................................................7 <br /> 1.3 Communication.............................................................................................................................................................7 <br /> 1.3.1 Internal Communication.........................................................................................................................................7 <br /> 1.3.2 External Response Partner Communication .........................................................................................................7 <br /> 1.3.3 Critical Customer Communication.........................................................................................................................8 <br /> 1.3.4 Communication Equipment Inventory....................................................................................................................9 <br /> 1.4 Media Outreach..........................................................................................................................................................10 <br /> 1.5 Public Notification Templates.....................................................................................................................................10 <br /> 2.1 Core Response Procedures.......................................................................................................................................11 <br /> 2.2 Incident-Specific Response Procedures ....................................................................................................................12 <br /> 3 MITIGATION ACTIONS....................................................................................................................................................13 <br /> 3.1 Alternative Source Water Options and Interconnected Utilities.................................................................................13 <br /> 3.2 Other Mitigation Actions.............................................................................................................................................14 <br /> 4 DETECTION STRATEGIES.............................................................................................................................................15 <br /> APPENDIXA.........................................................................................................................................................................23 <br /> APPENDIXB.........................................................................................................................................................................27 <br /> APPENDIXC.........................................................................................................................................................................32 <br /> APPENDIXD.........................................................................................................................................................................34 <br />