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llnderstanding the City of Ramsey Banking needs and meeting their needs <br /> <br />LandmarkBank presently works with one other city for all 0£their banking needs <br />and a number of other governmental agencies. The other city requires many of the <br />same services requested in the City of Ramsey RFP. <br /> <br />Landmark Bank has a very robust banking program especially as it relates to the <br />internet. Landmark Bank will provide training to appropriate city staff in the <br />utilization of this tool. <br /> <br />Landmark Bank provides customers with an opportunity to do ACH and other <br />activities from the client desktop. It also works with ADP in accepting and <br />processing payroll generated from their software. Landmark Bank will provide <br />and assist in migrating present batch files to Landmark Bank. <br /> <br />Landmark Bank considers the City of Ramsey as a substantial client and therefore <br />will provide access to our Operations Manager and Retail Manager and Senior <br />Account Rep for the resolution of all banking issues. Landmark bank will <br />guarantee that calls and concerns will be addressed in the day they are represented <br />and if the request cannot be resolved within the same it will be marked high <br />priority. <br /> <br />Bank Officers - Ramsey Office <br /> <br />Kevin Whelan <br />Executive Vice President/Senior Lender <br /> <br />Heidi Stavenger <br />Vice President/Retail Manager <br /> <br />Michael Scholl <br />Assistant Vice PresidenffCommercial Loans <br /> <br />Barb Robinson <br />Mortgage Officer <br /> <br /> <br />