Minutes - Council Work Session - 05/10/2022

Home

added a verbal report on the newsletter. She stated that each time that a 16-page newsletter is printed, that is up to nearly 12,000 copies and that costs are going up and getting paper has been an issue. She stated a committee has been established with herself, the IT manager, Councilmember Woestehoff, and Councilmember Heineman to discuss the website redesign. She stated they met on March 10, 2022 and April 14, 2022 to review analytics, Civic Plus functions, and other customer pages. She stated they considered attributes that they wanted to include. She stated there is a new Civil Plus representative and a tentative meeting scheduled for late in June. Councilmember Musgrove asked with the agenda being the most viewed pages, if it counts when the Councilmembers are looking for the agendas. She wondered if Councilmember activity would skew the information. Communications and Events Coordinator Thorstad replied Councilmember activity is included. Councilmember Woestehoff replied Councilmembers could be filtered from the count but would require everyone's IP address if they were willing to provide them. He stated the filtering could reflect everyone who isn't on City Council or Staff. He gave the reminder that the website redesign is cosmetic and doesn't involve restructuring. He stated for the free version of updates there are limited design changes that can be done. He stated there has been a lot of discussion about placement of items on the homepage but even adjusting items on the menu is a paid service. Those things could be done internally. He stated it won't be a drastic change without spending a lot of money. Councilmember Specht thanked them for their work on the website and taking his feedback. 2.02: Review and Update City's Social Media Policy Communications and Events Coordinator Thorstad reviewed key point from the draft Social Media Policy. Councilmember Specht commented he agreed that it is a good policy that social media be used to direct to the website and for events. Councilmember Heineman commented that he didn't agree with it and felt too much was left up to interpretation. He read"comments opposing religious groups,obscene content,"noting so much of it is subjective. He stated that the City has the right to ensure posts reflect the City's best interest but if they were going to do that, all subjectivity be removed. He suggested turning comments off but if comments need to monitored and censored that they may be liable for decisions people make. He felt if comments are going to be limited they should be turned off altogether. Communications and Events Coordinator Thorstad replied that is a good point. She stated those stipulations are in the policy adopted in 2018, and in her time managing the social media page she has never had to block a user or remove a comment. She stated the intention behind the list in the policy is not to censor something that isn't liked; the intention is that people aren't posting pornographic content on the City's page because it tarnishes the reputation. City Council Work Session/May 10, 2022 Page 5 of 32