Agenda - Council - 06/28/2022 - Laserfiche WebLink

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• Must have the ability to provide excellent customer service Desired Qualifications include: • Associates Degree in Applied Science or diploma as an Administrative Specialist • Experience handling multiple tasks and deadlines • Customer service experience • Event coordination/planning experience • Experience working for a municipality, county or state office ESSENTIAL JOB FUNCTIONS: • Provide effective customer service in a courteous and helpful manner • Answer and direct phone calls • Process in-coming and out-going mail and shipments • Prepare bank deposits as directed • Assist residents with paying their utility bills or other City invoices • Assist Human Resources as directed • Schedule and coordinate the City Hall room rentals • Assist with early election activities, including assisting voters • Assist City Staff with the planning, coordination, marketing, execution and evaluation of City/Staff events • Assist the Staff Liaison to the Happy Days Committee and serve as the project coordinator for the Happy Days Festival • Maintain and update information displayed at the reception desk and lobby area • Open and close the reception desk before 8:00 am and by 4:30 pm daily • Maintain Petty Cash box • Mail letters and large packages • Perform a wide range of tasks (within the ability of the Receptionist/Secretary) at the verbal or written direction of the Administrative Services Director, or their designee KNOWLEDGE, SKILLS AND ABILITIES: • Ability to establish effective working relationships with City staff, elected officials and the general public • Knowledge of English - spelling, grammar, punctuation and vocabulary • Skilled in the use of computers including Microsoft Word, Excel & Outlook • Ability to communicate effectively, both orally and in writing • Ability to maintain clear, accurate records of activities • Ability to work with minimal supervision • Ability to adjust work schedule for staff absences SOB ACTIVITY REQUIREMENTS: