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What's working well? <br />• Road Maintenance <br />o Communication of projects <br />o Increased funding <br />• Budget process <br />• FD/PD community outreach/events <br />• Ramsey Gateway Project <br />• IT Updates <br />o Communication to public <br />o Website improvements <br />• Organizational relationship (council, boards, staff) <br />• Playground replacement <br />• Community partnerships <br />• Quality staffing/employee recruitment <br />• Economic growth <br />• Customer service rating from past community surveys <br />• Internal & cross department process adjustments <br />• Addressing property nuisances <br />• Community Events <br />• Employee Morale (providing flexibility) <br />• Council & Boards preparedness <br />• City Facilities <br />What's not working well? <br />• Plan review software upgrade progress <br />o No staff involvement yet <br />• Some outdated policies <br />• Delivery period for new vehicle purchases <br />• Large tax levy increases in recent years <br />• Future capital funding sources <br />• Routine maintenance of facilities, parks, trails <br />• Communication of prospective businesses to council <br />o Some limitations exist as to when and what information becomes publicly shared <br />• Website navigation <br />• Follow through on direction provided on tabled council cases <br />• Effectiveness on work session discussions <br />o Need more time for council discussion <br />o Need to review smaller segments of large ordinance & policy reviews <br />o Need better focus what council can change or specifically what staff is seeking <br />direction on <br />• Community volunteers <br />o Biggest need during happy days <br />