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Governance <br />Strong local governments produce results that meet the needs <br />of residents while making the best use of available resources, <br />and are responsive to the present and future needs of the <br />community as a whole. <br />Please rate the quality of each of the following services in Ramsey. <br />(% excellent or good) <br />Public information services <br />Overall confidence in Ramsey <br />government, 2020 <br />6% <br />20% Excel! <br />Poor <br />2014 2016 2018 2020 <br />.na• 66% <br />57% 61% Similar (vs. benchmark*) <br />Please rate the quality of each of the following services in Ramsey. <br />(% excellent or good) <br />Overall customer service by Ramsey employees (police, <br />receptionists, planners, etc.) <br />2014 2016 2018 2020 <br />•84% <br />79% 81% 81% <br />Similar <br />Please rate the following categories of Ramsey government performance. <br />(% excellent or good) <br />The value of services for the taxes paid to Ramsey <br />The overall direction that Ramsey is taking <br />2014 2016 2018 2020 <br />450 45% 42% <br />44 0 ~�—��� Similar <br />The job Ramsey government does at welcoming resident <br />involvement <br />48% 49% <br />• 41% <br />46% <br />Lower <br />48% <br />55% <br />46% <br />48% Similar <br />Overall confidence in Ramsey government 43% <br />45% <br />Generally acting in the best interest of the community 43% <br />48% <br />51% <br />56% <br />48% <br />Similar <br />53% <br />Similar <br />