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SECTION 6. CONTRACTOR'S EQUIPMENT <br /> A. All vehicles used by the Contractor in picking up the Recyclable Materials from the <br /> Residential Properties shall be painted and marked uniformly and shall be identified on <br /> both sides of the vehicle. Broom and shovel in good usable condition shall be placed <br /> and maintained on each vehicle. <br /> B. The Contractor shall make all collections of Recyclable Materials in vehicles with <br /> closed tops on the load portion so that contents will not spill or leak. All of the <br /> Contractor's receptacles and vehicles shall be kept clean and as free from offensive <br /> odors as possible and shall not be allowed to stand in any street or other place longer than is <br /> reasonably necessary to collect Recyclable Materials. <br /> C. The Contractor shall keep all equipment used in the performance of the work required by <br /> this Contract in good operating condition and in a clean; sanitary condition and shall <br /> thoroughly wash each vehicle at least twice each month or before each semi-monthly <br /> collection unless the same has not been used since the last washing. All of the Contractor's <br /> equipment is subject to periodic inspection by the City to assure that said vehicles and/or <br /> equipment are being maintained in a clean and sanitary condition. <br /> SECTION 7. CONTRACTOR'S OPERATIONS <br /> A. The Contractor shall establish and maintain, in a location approved by the City <br /> Administrator, an office staffed and capable of accepting complaints and customer calls. <br /> The office shall be in service.during the hours of 8:00 a.m. to 4:3 0 p.m. on all days of <br /> collection as specified herein.The address and telephone number of the office shall be given <br /> to the City in writing. Any changes in address and telephone number of the office shall be <br /> given to the City in writing at least ten(10)working days prior to such change. <br /> B. The Contractor shall collect curbside Recyclable Materials between the hours of 7:00am <br /> and 6:00pm or as mutually agreed upon by the Contractor and the City. <br /> C. Complaints on service will be taken and collected by the City in addition to those received <br /> at the Contractor's office. The City will notify the Contractor of all complaints it receives. <br /> The Contractor is responsible for all corrective actions. A record of all such complaints and <br /> the action taken thereon shall be kept by the Contractor and reported to the City's <br /> Community Development Department whenever requested. All complaints shall be <br /> answered by the Contractor courteously and promptly. <br /> D. The City shall notify the Contractor by 12:00 noon on the work day following the scheduled <br /> pick-up of all missed stops.The Contractor is required to service such locations before 5:00 <br /> p.m. on the date ofnotification. <br /> E. The Contractor's employees shall handle all Containers with reasonable care to avoid <br />