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State CPM Performance Measurement Results 2018 2019 2020 2021 2022 Estimated 2023 Estimated <br /> Insurance industry rating of fire services 4/7 4/7 4/7 4/7 4/7 4/7 <br /> Fire calls per 1,000 population 16.7 15.3 15.6 14 16 17 <br /> Average response times 8:16 8:41 6:19 6:20 6:15 6:15 <br /> EMS calls per 1,000 population 14.85 20.8 26.3 33 38 40 <br /> 400 <br />