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State CPM Performance Measurement Results 2017 2018 2019 2020 2021 Estimated <br /> Insurance industry rating offire services 4/.7 4/7 4/7 4/7 4/7 <br /> Fire calls per 1,000 population 14.56 16.7 15.3 15.6 16 <br /> Average response times 8:23 8:16 8:41 6:19 6:20 <br /> EMS calls per 1,000 population 13 14.85 20.8 26.3 2 :l <br /> -40- <br />