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The city continues to address the maintenance and condition of its local roads using the assessment process that was put in place in 2015. In 2018, significant road reconstruction projects were completed on Riversbend Avenue and Stanhope Terrace. Ramsey is home to hundreds of successful and growing businesses. The city welcomed new businesses in 2018 such as The Kitchen Table restaurant, StoneBrook Academy daycare and Aurelio's Pizza. Total new construction value of both residential and commercial/industrial projects invested in the community in 2018 was $100 million. Every two years the city conducts a Citizen Survey to gather feedback from the residents that help in policy - making decisions. A random sample of over 450 Ramsey households were selected to participate. The City had a 2018 Customer Service satisfaction rating of Excellent/Good by 81% of the respondents. The City's Public Safety divisions also scored high with Police receiving an Excellent/Good rating by 91% and 95% of responders gave an Excellent/Good to the services provided by the city's Fire department. CERTIFICATE OF ACHIEVEMENT The Government Finance Officers Association of the United States and Canada (GFOA) awarded the Certificate of Achievement for Excellence in Financial Reporting (CAEFR) to the City for its CAFR for the year ended December 31, 2017. This was the twenty-fourth consecutive year the City has received this prestigious award. Also, the City had previously received the award from 1981 through 1988, after which the City did not participate in the program for several years. The CAEFR is valid for a period of one year only. We believe our current CAFR continues to meet the CAEFR Program's, requirements and we are submitting it to the GFOA to determine its eligibility for another certificate. ACKNOWLEDGMENT The 2018 CAFR of the City meets the highest professional standards and was prepared in a timely and cost- effective manner. This could never have been accomplished without the excellent work of the entire Finance Department. We would like to express our appreciation to the Finance Department and all members of the City's staff who contributed to its preparation. Respectfully submj Kurt Ulrich City Administrator Diana Lund Finance Director 17