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What's working well? <br /> • Road Maintenance <br /> o Communication of projects <br /> o Increased funding <br /> • Budget process <br /> • FD/PD community outreach/events <br /> • Ramsey Gateway Project <br /> • IT Updates <br /> o Communication to public <br /> o Website improvements <br /> • Organizational relationship (council, boards, staff) <br /> • Playground replacement <br /> • Community partnerships <br /> • Quality staffing/employee recruitment <br /> • Economic growth <br /> • Customer service rating from past community surveys <br /> • Internal & cross department process adjustments <br /> • Addressing property nuisances <br /> • Community Events <br /> • Employee Morale (providing flexibility) <br /> • Council & Boards preparedness <br /> • City Facilities <br /> What's not working well? <br /> • Plan review software upgrade progress <br /> o No staff involvement yet <br /> • Some outdated policies <br /> • Delivery period for new vehicle purchases <br /> • Large tax levy increases in recent years <br /> • Future capital funding sources <br /> • Routine maintenance of facilities, parks, trails <br /> • Communication of prospective businesses to council <br /> o Some limitations exist as to when and what information becomes publicly shared <br /> • Website navigation <br /> • Follow through on direction provided on tabled council cases <br /> • Effectiveness on work session discussions <br /> o Need more time for council discussion <br /> o Need to review smaller segments of large ordinance &policy reviews <br /> o Need better focus what council can change or specifically what staff is seeking <br /> direction on <br /> • Community volunteers <br /> o Biggest need during happy days <br />