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Mayor Kuzma shared that he likes the idea of changing the title from Code Enforcement Officer <br /> to Property Maintenance Coordinator as he thinks this will ease the anxieties of residents. <br /> Councilmember Specht stated that a title change may help residents see the purpose of this program <br /> as education rather than being confrontational. He added that he would like the Code Enforcement <br /> Officer to receive more training on being educational with property owners when they are out of <br /> compliance. <br /> Community Development Director Hanson explained that they have spoken with the Code <br /> Enforcement Officer about the way he approaches these situations with residents. She noted they <br /> have not had any complaints since this was addressed. <br /> Councilmember Specht said he would like to turn this program into a more educational program <br /> rather than strict enforcement. <br /> Councilmember Howell noted that she requested this case be brought forward as she did receive <br /> some feedback from members of the public. She said residents informed her that the interactions <br /> they had with the Code Enforcement Officer were negative. She shared that her concern is that this <br /> seems to be an ongoing issue with the program that has popped up many times. She stated she <br /> would support pausing this program and reevaluating what they want. She noted that a surrounding <br /> city uses the title of Code Educator, and this is an approach she would like to take with code <br /> enforcement. <br /> Councilmember Musgrove shared that when she first joined the Council, they went through <br /> lengthy discussions around different steps that will be taken to address these issues and they set <br /> up steps that would make each interaction consistent. She added that when there were issues with <br /> compliance, the Council would hear these issues and address how they would continue. She said <br /> the Council is no longer hearing about these issues until they have been escalated. She noted that <br /> she does not like this kind of program if they are going to be hearing from the residents that it is <br /> not helpful or beneficial. She agreed with Councilmember Howell that they should pause this <br /> program while they reevaluate. <br /> Councilmember Riley explained that several years ago they had a lot of residents giving feedback <br /> that nothing was happening with code compliance issues. He noted that they are not currently <br /> hearing issues about this,which means the program is working. He added that they can make some <br /> changes on tact and education; however,they are not getting any complaints that violations are not <br /> being corrected. He said the City in general has benefitted from this program so he would not like <br /> to pause it at the moment. <br /> Recess and Reconvene <br /> The meeting recessed at 6:56 p.m. <br /> The meeting reconvened at 8:36 p.m. <br /> City Council Work Session / September 24, 2024 <br /> Page 9 of 13 <br />