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-240 — <br />B. Optional Services <br />(1) Optional Services defined. The City may select Optional Services to be <br />provided by Connexus. For the purposes of this Agreement, the term "Optional Services" shall <br />be defined to include: <br />(a) Meter reading service. The optional meter reading service shall include <br />meter reading for purposes of billing, new services, transfers, verification <br />and investigation. Connexus shall not be required to provide meter <br />reading service if there is any danger to the meter reader or the meter is not <br />accessible on the outside of the building. Connexus meter readers shall <br />not be required to enter a building. Connexus must receive 24 -hour notice <br />to read a meter for a customer transfer. <br />The City shall maintain its remote meter reading system in good working <br />condition and will use its best efforts to repair any defective meter unit <br />before the next meter reading cycle. If the remote meter reading system <br />does not function satisfactorily or is improperly installed, Connexus will <br />not be required to read the meter. For new installations, Connexus prefers <br />that the remote pad be located by the electric meter. <br />(b) Collection service. The optional collection service shall include sending <br />disconnect notices to customers who have a 60 -day balance, responding to <br />customer inquires, calling customers who have not paid, and setting up <br />4 <br />