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Recommendations <br />8. Recommendations <br />Summary of Recommendations <br />1. Separate Fire Chief and Public Works Director positions <br />— Hire engineering support <br />— Create Public Works Superintendent position <br />2. Develop Vision for the Future <br />— Create a visioning process <br />— Broad based citizen engagement <br />— Clarify service levels/standards/expectations <br />— External communications strategy <br />— Conduct Citizen Survey(s) <br />3. Expand Strategic Plan <br />Multi-year implementation of vision <br />= Guidance for organizational change <br />Context for service delivery/level of service <br />Advance planning for major facilities/events <br />Internal coordination and branding <br />4,, Update financing plan for growth and quality <br />— Determine financing philosophy <br />— Link strategic plan, service levels and financing plan <br />— Commit to long-term financial strategy <br />5. Create a Parks and Recreation Department <br />— Based upon Vision <br />— Service levels responsive to community input <br />— Timing deterniined by Strategic Planning process <br />6. Revisit and revise staffing plan for growth, as necessary <br />Set benchmarks <br />Determine staffing/contracting/outsourcing philosophy <br />— Multi-year plan linked to financial strategy <br />7. Customer Service reinforcement <br />— Staff training and retention <br />— Customer service expectations <br />— Use of technology as enhancement <br />33 <br />City of Ramsey — Organization Study and Review <br />