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City of Ramsey <br />City Council Interview <br />January 31, 2006 <br />A marketing effort was felt important by several members who spoke of "selling" the city to prospective <br />residents. The comment was made that people historically have moved to Ramsey to take advantage of <br />affordable land prices and affordable housing. They want to expand that appeal to become a community <br />that people seek out because of quality services and amenities. <br />What are the major obstacles to providing the quality services discussed above? <br />Participants were very aware of the need for a balanced tax base and financial support for the efforts they <br />want to make. They want to maintain an attitude of staff support through ample training and an <br />environment of respect. They are aware of how quickly the citizens' feelings about growth can change, <br />and how they need to "manage" residents' expectations. They need to tell the City's story to the <br />community and they need to develop the capacity to do that. <br />Is there a consensus among Council, staff and residents about the mission of the City and the <br />direction Ramsey is heading in? <br />It was the general belief that staff and Council were on the same page in terms of where the City was <br />headed. Participants uniformly felt that the residents had much less of an understanding about the <br />direction of the City, and the volume and complexity of the issues it is facing. They all expressed some <br />unease at their ability to keep.up with the pace of their existing workload and are concerned they are not <br />doing the best work that is possible. They expect at some point to be required to "manage" the growth of <br />the community and fully expect that residents will say "enough is enough" at some point. <br />Other Comments <br />Councilmembers are very aware of the changes that have occurred in their population and want to be <br />able to respond to what they know will be increased service demands, and perhaps also requests for <br />services the City has not provided in the past. They want to find a way to do that while still maintaining <br />the small-town feel they currently have and the responsive customer service they strive for in their <br />service delivery. <br />