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2024 Strategic Planning Session Activities Summary <br />What's working well? <br />• Road maintenance and communication of projects <br />• Budget process <br />• PD/FD community outreach/relations <br />• Ramsey Gateway Project (Hwy 10) <br />• IT updates 4 public communication and website upgrades <br />• Organizational relationships (council, boards, staff) <br />• Playground replacement <br />• Community partnerships <br />• Staffing/hiring quality employees <br />• Economic growth <br />• High rating from community survey 4 customer service <br />• Internal department/cross department processes <br />• Code enforcement process <br />• Happy Days 4 community events <br />• Employee morale 4 flexibility <br />• Council/Boards preparedness <br />• City Facilities <br />What's not working well? <br />• Plan review software (landuse, building permit, etc. applications) <br />• Some outdated policies <br />• Vehicle availability for staff 4 order delivery time <br />• Large tax levy increases <br />• Future capital funding sources <br />• Blvd, park and trail maintenance (lack of past staffing levels) <br />• Communication on business prospects <br />o Other open houses/events <br />• Website navigation <br />• Follow through on cases returning to council after direction <br />• Effectiveness on work session discussions <br />o Need more time for council discussion <br />o Bring smaller sections for review <br />o Better clarity on what council can change or what staff needs direction on <br />• Community volunteers 4 Happy Days <br />What are we not doing that we should be doing? <br />• Gravel road to pavement improvements <br />• Develop needed policies 4 trail and stormwater maintenance <br />• Asset management system <br />