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• Objective 4: Conduct Citizen Survey <br />o Responsible Parties: Administration <br />o Key Areas: Monitor community satisfaction on city operations and services <br />• Action 4.1: Review past survey results <br />• Action 4.2: Establish questions for 2026 survey <br />• Action 4.3: Conduct third party survey and review results for guidance on future <br />operations <br />o Performance Indicator: Increased community satisfaction as compared to historical <br />results. <br />o Completion Timeframe: Q2 2026, <br />Strategy 9. Strive for high organizational morale and employee retention <br />• Objective 1: Expand employee wellness efforts <br />o Responsible Parties: Human Resources (Lasher) <br />o Key Areas: Employee health <br />• Action 1.1: Expand upon Gallagher Benefit Services Wellness Programming <br />• Action 1.2: Increase engagement in Employee Lunch & Learns <br />• Action 1.3: Identify fitness options for City Hall staff similar to what's available to <br />PD, FD, PW <br />• Action 1.4: Increase wellness activities <br />o Performance Indicator: Improved group insurance renewal rating <br />o Completion Timeframe: Ongoing <br />• Objective 2: Expand employee engagement <br />o Responsible Parties: Human Resources (Colleen Lasher) <br />o Key Areas: Employee engagement <br />• Action 2.1: Implement simplified performance evaluation process to track <br />employee goals, notify of deadlines and integrate into records management <br />system <br />• Action 2.2: Conduct voluntary stay interviews or dedicated roundtable <br />discussion opportunities to receive feedback outside of routine all staff surveys <br />o Performance Indicator: <br />o Completion Timeframe: Ongoing <br />• Objective 3: Expand employee appreciation efforts <br />o Responsible Parties: Human Resources (Colleen Lasher) <br />o Key Areas: Employee appreciation and recognition <br />• Action 3.1: Provide branded items to staff commonly used during and for work <br />(name badge lanyards, water bottles, pens, etc) <br />• Action 3.2: Implement additional themed days/activities throughout the year <br />• Action 3.3: Continue existing employee engagement events (2 all staff meetings, <br />popcorn Wednesdays, birthday treats, pot -lucks, ice cream social) <br />o Performance Indicator: Employee attendance at events, staff survey feedback <br />o Completion Timeframe: Ongoing <br />14 <br />Formatted: Font: Italic <br />Formatted: Font Italic <br />