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City of Ramsey <br />Attn: Chief Brad Bluml & Council Members <br />Thank you for sending us the Request for Proposal for towing. We always appreciate <br />the opportunity to provide services for your city and are excited to be celebrating 50 years in <br />business this year and providing towing services for the City of Ramsey many of those <br />years. <br />We do meet the requirements as far as having the equipment necessary for towing all <br />types of vehicles including rec vehicles that you have referenced. We have attached a list of <br />our equipment. We also meet your storage requirements here at North Star located at 833 <br />North St. Anoka, MN 55303 and have a monitored lot. We follow our guidelines as far as <br />making sure our vehicles follow DOT guidelines and that our staff check the trucks daily for <br />equipment that is needed. We meet your requirements as far as location, not only during <br />business hours, but we do keep an on -call driver in your required radius non- business <br />hours. We keep records of all vehicles in multiple places that staff have access to 24/7. <br />As far as your current terms we have a few requests if possible. I noted the areas below, <br />Number 8 and the paragraph following 12. It would be helpful to have a tow sheet for every <br />vehicle that is brought back to our lot as it helps in having a registered owner on file and <br />assists in notification. It will also be less confusing for our staff as our policy has been that <br />anything without a tow sheet is considered a private tow and receives our standard rates. <br />We still run that way with the four other agencies that we provide services for in the area. <br />9. Our hours of operation are Monday -Friday 8am-5pm. Saturdays and Sundays 11 am- <br />2pm. And holidays 11 am-12pm. <br />11. We charge clean-up fees and have outlined them in our pricing. To keep our employees <br />on the same page we are following suit to what our current rates are for all departments. <br />Our clean up is a minimum as we do generally end up having to use floor dry to clean up <br />liquids. <br />Our Eval criteria/pricing is attached. Thank you for your consideration. <br />