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REFLECTION ACTIVITIES <br />Attendees participated in four activities which allowed for time to reflect on how the <br />organization is doing. The activities focused on what was working well, what was not <br />working well, what the city was not doing that it should be doing and what was the city doing <br />that it should not be doing. As identified in 2025: <br />What's working well? <br />• Decreased staff turnover <br />• Positive staff morale as shown through reduced turnover rates from 2022/2023 <br />• Pavement management plan <br />• Social media presence <br />• Community events <br />• Recreation programming <br />• Playground replacement program <br />• Commercial/industrial growth <br />• Fire service model <br />• COR shovel ready sites <br />• Internal relationships across departments <br />• City Council/Boards & Commissions preparedness <br />• Agenda preparation by staff <br />• City decorations (i.e. lights on trees in the COR) <br />• Council/staff relations <br />• Public Safety communication of major events <br />• Laserfiche Workflow implementation (Ramsey staff lead project) <br />• Electronic records management <br />• Work Session efficiency <br />• RALF Property Sales <br />• Assessment and Adjustment of Operational Needs <br />• Historic Town Hall Project <br />What's not work well? <br />• Large levy increases <br />• Challenge of incorporating public safety requests into the budget in relationship to the <br />needs of the entire city <br />• Future Capital Purchase funding status <br />• Social media strategy (amount of content for limited pages) <br />• Mississippi River Bridge Crossing <br />• Community volunteers and public recognition <br />• Long Term Road Funding Balance vs. Project Needs <br />What are we not doing that we should be doing? <br />• Gaining utility connections on commercial properties when private systems fail <br />• Asset management system (infrastructure, vehicles, equipment) <br />• GIS tools <br />4 <br />