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Anoka County AI -Assisted Non -Emergency Call Taker in Testing Stages — Add 1 <br />"ECC staff are committed to keeping the public informed, answering questions, and <br />helping our community understand how this tool supports our emergency response team," said <br />Commissioner Julie Braastad, who serves as the lead commissioner on Public Safety. "Human call <br />takers remain central to the ECC's mission and AI is simply an additional resource to help us serve <br />residents more efficiently. The ECC answers all non -emergency and 9-1-1 calls and over two- <br />thirds of those calls come in on non -emergency lines. Their goal is to utilize Erica or Eric to keep <br />their staff more available for those 9-1-1 calls." <br />-30- <br />WB:bv <br />