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<br />) <br />---- <br /> <br />CITY COUNCIL WORK SESSION <br />Topic Report: Utility Billing Services <br />By: Diana Lund, Finance Officer <br /> <br />Cit] Of It <br />RAMSEY <br /> <br />Background: <br /> <br />Utility billing services were discussed at the worksession of March 27, 2007. Due to a <br />shortage of time; staff was requested to bring it back to a future worksession. <br /> <br />Currently, the City of Ramsey contracts with Connexus Energy to handle its billing and <br />collection services related to utility billing. The City has outsourced its billing to <br />Connexus Energy since about 1994 and currently pays about $56,000 a year for their <br />services. At prior worksessions/committees, council had inquired about the l.anguage <br />contained. within the City's contract with Connexus Energy. A copy of the contract is <br />attached for review. It should be noted that the City's contract with Connexus contains <br />the same terms as a neighboring City's contract with Connexus. Thus, any desired <br />changes to the current contract may be difficult to get amended. <br /> <br />Attached are the pros and cons related to in-house versus outsourced billing, with the <br />major item being cost. <br /> <br />Action Statement: <br /> <br />Based upon Council discussion. <br /> <br />CCWS: 4/10/07 <br />