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City of Ramsey <br />“A New Day…A New Beginning” <br />Tuesday, January 15, 2012 <br />Strategic Planning Workshop <br />5:30 PM <br />Lake Itasca Room, Ramsey Municipal Center <br />Pre Assignment <br />1.Be prepared to discuss what lessons from the past we can learn from <br />2.Identify whomdoyou serve e.g., customers <br />-internal <br />-external <br />3.Identify what your customer wants, expects, and/or desires? <br />Agenda <br />TimeframeTopic/Subject Responsible Party <br />5:30 –5:45 PMAll <br />Introductions <br />5:45 –6:00 PMAnita/All <br />Agenda <br />Principlesof Engagement <br />6:00 –6: 30 PMAll <br />Planning Expectations <br />6:30 –7:15 PMAll <br />Lessons Learned from the <br />past <br />7:15 –8:00 PMAll–Each person will be given <br />Who are my customers and <br />time to present <br />what do they expect from <br />me? <br />8:00 –8:15 PMAnita <br />City Success Indicators <br />8:15 –8:30 PMAnita <br />Project Schedule <br />Meeting Outcomes <br />A common understanding ofthe-- <br />Lessons learned from the past <br />City’s customers and their respective needs and requirements <br />Success indicators of a healthy city <br />Project schedule <br />1 <br />January 10, 2012 <br />