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KNOWLEDGE, SKILLS, AND ABILITIES <br />• Knowledge of laws, principles, practices and policies of personnel administration. <br />• Knowledge of the principles and practices of position classification, compensation, labor <br />relations, selection, placement, and record keeping. <br />• Knowledge of data privacy as it relates to City and personnel data; handles confidential <br />information appropriately. <br />• Ability to communicate clearly and concisely, both orally and in writing. <br />• Ability to establish and maintain effective working relationships with all City staff and the <br />general public. <br />• Ability to effectively and efficiently utilize word processing, spreadsheet, database and <br />personnel related software applications. <br />• Ability to interpret and explain human resources policies and procedures. <br />• Ability to handle inquiries from the general public in a friendly and courteous manner. <br />• Ability to organize, coordinate various assignments and establish priorities to effectively <br />work under pressure and meet deadlines with minimal supervision. <br />Created: June 2010 <br />