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Ptanner (intermediate) <br />Page § <br /> <br /> PERCENT TIME <br /> REVISED PERCENT <br /> SECTION: JOB CONTENT DUTY SUBDUTY TASK <br /> <br /> Resolve complex problems or complaints regarding services or progrm-ns i i 0.96 ~ TSK418 <br /> that require research, ~.alculafions and/or resolution of discrepancies, etc. i <br /> Resolve complex problems/complaints regarding services where an i i 0.37 TSK419 <br /> attempt at resolution has already been made. i <br /> ~ i 2.01 TSK420 <br /> Refer problems and/or complaints to appropriate personnel, i <br /> Follow up with individual/groups to inform them of sction taken on = i 0.63 TSK421 <br /> problems/complaints. : : <br /> Perform Budget And Flnarmtai Activities :: ::::i..:..~i .... 0.18 ~ ~ DUT21 <br /> Handle Payments (Checks, Cash) and/or Refunde : 0.18 : SUB97 <br /> Re<~lve payments, process refunds, and/or cash checks, for example: ii :'i 0.05 TSK435 <br /> · Receive payments for licenses, assessments, rents, tickets, fees, bail, .: <br /> beverages, Invoices, utility bills, etc. : <br /> · Process refunds (i.e., determine if request meets cHtaria, prepare voucher, i .: <br /> obtsJn approvaJs), i <br /> · R~ng up sales, receipt payments, give change, provide petty cash services, : <br /> etc. <br /> · Cash checks, i <br /> Post and code payments received to proper accounts/fund ledgers. [ <br /> i 0.08 ~ TSK436 <br /> Prepare authorization for the release of moneys for the payment of fees : i 0.05 ~ TSK437 <br /> <br /> :' 0.31 ; SUB98 <br /> Select a Vendor/Cont~actor/Conluitant i <br /> Obtain and review bids, quotes, or proposals. ! i 0.15 __ TSK444 <br /> Recommend selection of vendors, consultants, or suppliers for materials or ! ~ 0.15 ~ TSK446 <br /> ser~/Jces. : : <br /> <br />Develop, Prepare, Negotiate and Monitor Proposals, Agreement~, and i 0.37 i SUELg~ <br />C. ontz~/Luee:~ i <br />Review and dra~ propo~ls, .greements, and contra~:/tee.ses, for :: i 0.39' __ <br />example: i <br />· Draft terms/conditions and language for proposals, agreements, or : <br />contracts using previously established guidelines (i.e., standard/model : <br />agreements). <br />· Review proposals, agreements, and contracts for form and legality. ! <br />I Ul:fllzeComputerAppllCaflonalnSupportofWorkA~lgnmenta: :i:;.:;:~::.::I 9.56 ! ! __ DUT24 <br />Identify/Define Applications Ior Computer, U~e Computer Applications [ 9.56 i -- SUB107 <br />Packages, or Write Computer P~ograms : <br /> <br /> <br />