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Buton® <br />IDentifying Customers <br />Retail Leakage and Surplus Analysis <br />The Retail Leakage and Surplus Analysis examines the quantitative aspect of the community's retail opportunities. It is a <br />guide to understanding retail opportunities but it is not an analysis that indicates unconditional opportunities. The <br />analysis is sometimes called "a gap analysis" or "a supply and demand analysis" and can aid in the following: <br />-Indicating how well the retail needs of local residents are being met <br />-Uncovering unmet demand and possible opportunities <br />-Understanding the strengths and weaknesses of the local retail sector <br />-Measuring the difference between actual and potential retail sales <br />Understanding Retail Leakage <br />Retail leakage means that residents are spending more for products than local businesses capture. Retail sales leakage <br />suggests that there is unmet demand in the trade area and that the community can support additional store space for <br />that type of business. <br />However, retail leakage does not necessarily translate into opportunity. For example, there could be a strong <br />competitor in a neighboring community that dominates the market for that type of product or store. <br />Understanding Retail Surplus <br />A retail surplus means that the community's trade area is capturing the local market plus attracting non -local shoppers. <br />A retail surplus does not necessarily mean that the community cannot support additional business. Many communities <br />have developed strong clusters of stores that have broad geographic appeal. Examples of these types of retailers include: <br />sporting goods stores, home furnishing stores, restaurants, and other specialty operations that become destination <br />retailers and draw customers from outside the trade area. <br />Examining the quantitative aspects (Leakage/Surplus) is only part of the evaluation of community's retail opportunities. <br />Before any conclusions can be drawn about potential business expansion or recruitment opportunities, qualitative <br />considerations such as trade area psychographics and buying habits must be analyzed in context of other market factors. <br />Interpreting Leakage Index <br />1.0 = equilibrium, meaning that demand and sales in the area being analyzed are in balance. <br />.80 = demand exceeds sales by 20%, meaning that consumers are leaving the area being analyzed. <br />1.2 = sales exceed demand by 20%, meaning that consumers are coming from outside the area being analyzed. <br />