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AF~ COLLECTION SERVICE..S <br /> <br />AEC's Credi~ Department will perform thc following collection activities: <br /> <br />~': Assess late fees to accounts carrying a past due balance <br /> <br />* Send disconnect notices to accounts owing a 60 day balance <br /> <br />~': Receive calls f'rom customers concerning past due balances <br /> <br />* Call customers concerning past due balances <br /> <br />* Tag property notifying customer of' intent To disconnect for non-payment <br /> <br />* Make I'oltow-up calls 1o cuslomers concerning past due balance <br /> <br />* Tag property no~if'ying customer of' inten[ [o add to property <br /> <br />Payments. are applied using a priority rating system. The sx~tem, rates each service within an <br />aging group, with the City of Ramsev rated a first priority service. If the City elects not to <br />participate in AEC's collection proce.ss, the priori~,' rating will change to AEC as a first <br />prioriu' service on accounts that receive a disconnect not,ce. <br /> <br /> <br />