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B. Renewal shall be subject to mutual Contract amendments proposed by the City or the Contral~tor. The City may, however, seek competitive bids for renewal, and in its discretion, select another Contractor. C. The secoi~d year of the Contract will be optional if the City changes the current ordinance to requirS, all licensed haulers to provide recycling service to their customers. SECTION 5. PREPARATION FOR COLLECTION A. All occupants of residential properties in the City will be directed to separate and store recyclablg materials in containers provided by the City. B. City resi~tents will be advised that containers in which recyclable materials have been stored sh~ll be placed on the boulevard area of the street in front of their residence for collectio~t. Containers shall be placed for pick-up by 7:00 a.m. on the scheduled day of coDecfion. C. All recycl, able materials placed for collection shall be owned by and be the responsibility of the occupants of each residential property until said materials are handled by the ContraCtor. Upon handling of the containers and recyclable materials by the Contractor, the recyclable materials become the property and responsibility of the Contractor. SECTION 6. : CONTRACTOR'S EQUIPMENT A. All vehi¢~les used by the Contractor in picking up the recyclable materials from the residenti~ properties shall be painted and marked uniformly and shall be identified on both sides of tlie cab. Broom and shovel in good usable condition shall be placed and maintained on each v~hicte. B. The Con~ractor shall make ail collections of recyclable materials in vehicles with closed tops on t~e load portion so that contents will not spill or leak. Ail of the Contractor's receptacles and vehicles shall be kept clean and as free from offensive odors as possible and shall inot be allowed to stand in any street or other place longer than is reasonably necessary ito collect recyclable materials. C. The Cont,'actor shall keep all equipment used in the performance of the work required by this Con~act in good operating condition and in a clean, sanitary condition and shall thoroughl~ wash each vehicle at least twice each month or before each semi-monthly collection unless the same has not been used since the last washing. All of the Contractbr's equipment is subject to periodic inspection by the City. SECTION 7. CONTRACTOR'S OPERATIONS A. The Contractor shall establish and maintain in a location approved by the City Administrator, an office staffed and capable of accepting complaints and customer calls. The offic~ shall be in service during the hours of 8:00 a.m. and 5:00 p.m. on all days of collection~as specified herein. The address and telephone number of the office shall be given to ye City in writing. Any changes in address and telephone number of the office shall be ~.ven to the City in writing at least ten (10)'working days prior to such change. B. Complainl[s on service will be taken and collected by the City in addition to those received at the Cofitractor's office. The City will notify the. Contractor of all complaints it receives. ~l"he Contractor is responsible for all corrective actions. A record of ail such complaint~ and the action taken thereon shall be kept by the Contractor and reported monthly t~ the City Administrator. All complaints shall be answered by the Contractor courteousl)y and promptly.