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significant amount of pavement visible from <br />the roadway, multiple driveway openings, <br />large signs, and a dependency on automo- <br />biles for access and circulation. <br />Salem's Route 28 strip contains more <br />than 300 retail businesses, including big <br />box retailers, several large shopping cen- <br />ters, and dozens of smaller strip malls and <br />individual stores. Just off the strip sits the <br />1.1- million - square -foot Mall at Rockingham <br />Park, the Largest enclosed mall in New <br />Hampshire. Since 1984 more than 3.6 mil- <br />lion square feet of retail space has been <br />approved in Salem. <br />The strip in Salem was originally de- <br />veloped in the 195os and 196os with little <br />regard for design. Retailers wanted to be in <br />Salem because of its location and the lack <br />of a sates tax in New Hampshire. The town <br />wanted tax revenue to support the services <br />needed for a growing residential popula- <br />tion. Property owners wanted to develop <br />sites at the lowest possible cost. The domi- <br />nant development style along the strip was <br />cement -block and sheet -metal buildings <br />with flat roofs, massive parking lots, little if <br />any landscaping, giant signs, and multiple <br />curb cuts. <br />PREVIOUS ATTEMPTS TO IMPROVE <br />TFIE STRIP <br />Over the years we tried many different <br />techniques to control strip development <br />and improve the aesthetic character along <br />Route 28, including rezoning commercial <br />lots to noncommercial districts, limiting the <br />size of retail stores, reducing the allowable <br />size and height of signs, requiring more <br />landscaping and buffers, imposing impact <br />fees, and regulating traffic management <br />and architectural design. Although all these <br />regulations improved the quality of new <br />development, many applicants and plan- <br />ning board members did not understand <br />what the town actually wanted. The design <br />regulations were simply words in a long <br />document filled with many other require- <br />ments. Various people interpreted the text <br />in different ways. It was not unusual to <br />have applicants negotiate specific design <br />features with the planning board at public <br />meetings, which usually took lots of time <br />and left both sides uncomfortable with the <br />result. I began to realize that the text -based <br />regulations were not good enough to deal <br />with complex design issues. <br />GOOD EXAMPLES OF DESIGN GUIDELINES <br />For many years, I felt design guidelines <br />were the missing link in our quest to im- <br />prove the aesthetic character of Route 28. <br />Guidelines use photographs and drawings <br />to illustrate the desired form of develop- <br />ment. One of the early design guideline <br />documents that influenced my thinking <br />was Designing the Future to Honor the <br />Past: Design Guidelines for Cape Cod, <br />prepared by the Cape Cod Commission in <br />1994. It uses photographs, drawings, and <br />text to present detailed guidelines for open <br />spaces, roadways, architecture, adaptive <br />reuse, infill construction, landscaping, ac- <br />cessibility, parking, outdoor lighting, and <br />signage. A unique feature of these guide- <br />lines is a model case study for commercial <br />strip development with sequenced illustra- <br />tions of existing conditions and phased <br />redevelopment. <br />Another document I consulted was <br />Design Guidelines for the Route One <br />Corridor in Falmouth, Maine, produced <br />by Terrence DeWan and Associates in 1997. <br />This booklet is about 50 pages tong and <br />contains large (4 -inch by 4.5 -inch) photo- <br />graphs with brief explanations. Guidelines <br />for architectural design and signage are <br />presented as brief bullet - points. The <br />format of the document and the simplic- <br />ity of the messages make it very easy to <br />understand. <br />INTRODUCING DESIGN GUIDELINES <br />TO SALEM <br />In 2010 the Town of Salem received a grant <br />from the New Hampshire Department of <br />Transportation to prepare design guide- <br />lines as part of the Community Technical <br />Assistance Program for the Interstate Route <br />93 expansion project. <br />We started this project with a meet- <br />ing to get input from the businesses and <br />property owners who would be affected by <br />ZONINGPRACTICE <br />AMERICAN PLANNING ASSOCIATION Ipage 3 <br />