Agenda - Council Work Session - 09/11/2012

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Important Service - Specific Considerations Suggested Applications CPM 101 Annual Report: FY 2011 Risk Management / 140 Some of the factors that influence the comparability of risk management data are: • Types of risk exposures- These may vary with some communities providing limited services and others bearing the costs and risks of such activities as electric utilities, hospitals, and skateboard parks. • Settlement of large liability claims- This can lead to significant variation in expenditures among jurisdictions and within a single jurisdiction from year to year. • Alternate forms of insurance- Some jurisdictions pay premiums to a state -wide risk pool or are self - insured for certain types of liability. The physical, political, and demographic characteristics of each reporting jurisdiction influence performance. • Examples include variations in weather, state or federal mandates, and changes in state or federal aid. Citizen preferences, council /board priorities, local tax resources, and state - imposed spending limits also cause variation in the resources and staff available for providing risk management services. A list of additional considerations applying to all service areas is included in the introduction to this report. Please review it before reporting, analyzing, or otherwise using the information in this report. • Evaluate the results. An important first step in being able to use the data is to take the time to evaluate and study the results. Make sure that you have reviewed the definitions and explanatory notes located at the end of the section to ensure you understand what each figure is portraying. In addition to the graphs already created, you can create new graphs to help in your analysis. In looking at the data, use each figure to examine your performance compared to your peers. Look at where your jurisdiction falls in regards to the means and medians for each figure. It is helpful to make a list of the areas where your jurisdiction is performing well and the areas where there is room for improvement. If you're performing above the norms, check in with ICMA if you'd be willing to share what you're doing to achieve high performance. Your practices may be suitable for write -up that can be shared with others. If you find that you'd like to improve performance in any areas, check the analysis and effective practice case studies posted on the CPM 101 group on the ICMA Knowledge Network. The studies are full of examples of how local governments have used performance measurement to find improvement targets and boost performance —and to promote ongoing high performance. You can also check out the What Works Case Studies posted on the performance measurement topic page. OCMA Center for Performance Measurement'"