Agenda - Council Work Session - 09/11/2012

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CPM 101 Annual Report: FY 2011 Library Services / 88 Reference Section: Library Services Definitions • Circulation: Includes all materials of any format (including renewals) that are checked out from any library facility (central, branch, or mobile) for use outside the library. • Library visitors: Includes all individuals who entered any library facility (central, branch, or mobile) for any purpose. • Library services expenditures: This includes actual expenditures for salaries, benefits, supplies, materials acquisition, and contracted services related to the collection of materials from residential accounts. It does not include overtime hours worked by employees who do not qualify for overtime pay (e.g., FLSA exempt employees) or expenditures for overhead activities (management staff not directly involved in supervision of refuse and recycling personnel or activities, facilities management (custodial /repair, bldg. depreciation, all utilities), finance /payroll, fleet management (and all fuel), purchasing, information technology (and all telephone calls and system administration), human resources, risk management (and all workers compensation), and capital improvements and facility /land acquisition). • Library services hours paid: This includes hours paid to supervisory and non - supervisory staff; full - time, part -time, and seasonal personnel, regardless of funding source; and all staff members that provide code enforcement services in your jurisdiction, regardless of the department to which they are assigned. All types of hours paid — regular; overtime; sick, vacation, and other paid leave; and any other hours paid. All hours paid for all code enforcement activities, regardless of whether or not staff is centralized in the code enforcement division or department. It does not include overtime hours worked by employees who do not qualify for overtime pay (e.g., FLSA exempt employees) or expenditures for overhead activities (management staff not directly involved in supervision of refuse and recycling personnel or activities, facilities management (custodial /repair, bldg. depreciation, all utilities), finance /payroll, fleet management (and all fuel), purchasing, information technology (and all telephone calls and system administration), human resources, risk management (and all workers compensation), and capital improvements and facility /land acquisition). Raw Data If your local government participates in CPM 101, you may access the raw data for this report on the CPM 101 Knowledge Network group located here. For assistance on accessing the group or locating the file, please send an e-mail to CPM (cpmmail @icma.org). (Non - participants do receive access to the raw data.) OICMA Center for Performance Measurement'"