Agenda - Council - 11/13/2012 - Laserfiche WebLink

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PROPOSAL FOR BANKING SERVICE BAN KT I'EWEST • Email acknowledging the receipt of the deposit. • Transaction Processing will pick up the files every few minutes throughout the day. • Image Deposit Files will be processed and cleared through the "optimal" clearing channel • Customers can review their image deposits on WebDirect • Commercial Customers will receive the float assignment of 50% one day availability on all local and non -local deposits made through Image Clearing Services. The remaining 50% will be available on day 2. All on -us checks deposited will continue to receive same day availability. • Financial Customer will have a varied float assignment based on the item pricing selected. See the pricing section. O. Responsive, accurate, cooperative and courteous customer service. Bank of the West prides itself on being a commercial bank with "big bank services" and "community bank service". The local staff at the Ramsey branch will get to know your employee's by name if they do not already so that when you walk into the branch you are always greeted and feel welcomed. You will have multiple contacts locally (both in Ramsey and the metro area) to take care of you should questions come up. More importantly, we have an entire service team within the cash management group where you can inquire with questions. Having experts in each field allows us to deliver on high class service. P. Additional Recommended services: IMAGE EXPRESS In addition to being able to access images on WebDirect, Images of paper transactions are available through two methods that include longer archiving: Online: the City can access an online archive of paper transactions including deposits, deposit items (not available in any other image service), and checks written. This online service will archive images for seven years starting from the beginning date of service. CD-ROM: another storage option is our CD ROM. Via secure login the City can receive a monthly CD that is indexed and searchable for ease in executing research tasks, and includes monthly statements and images of deposits, checks written and other paper transactions. CD ROMs are produced monthly, multiple copies can be delivered to multiple locations and each disc can hold 20,000 items with front and back images. The disc is available within 5 days after month -end cut-off. City personnel can search the CD-ROM using various criteria such as serial number, account number, dollar amount or date paid. Once the check image has been located, the City can print a copy of the image directly on its printer. The City can select the cycle which best meets its disbursement reporting requirements including daily, weekly, semi-monthly, monthly or quarterly. 22'Page