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KEY DUTIES <br />City of Ramsey will <br />1. Appoint and ensure availability of the Project Team (City Administer, Community <br />Development, Finance Director, Fire Chief, Police Chief, Engineering, and Public Works); <br />2. Provide all relevant City of Ramsey's strategic and operation plans, research, and any <br />other relevant enterprise information; <br />3. Provide a 2012 report that identifies accomplishments and challenges to date; <br />4. Approve the one -on -one interview instrument; schedule one -on -one interviews (Mayor, and <br />City Council) <br />5. Approve and conduct two on -line internal surveys (staff and appointed commission <br />members); <br />6. Be open, responsive and forthcoming in interviews and planning sessions; <br />7. Arrange for meetings, provide meeting space and take meeting notes, if desired; <br />8. Provide administrative, printing and graphic design support, if needed; <br />9. Provide on -going internal communications for the project; and <br />10. Ensure the final work reflects the City's best interest. <br />Duckor & Associates will direct and manage the planning process including <br />1. Provide the (strategic planning, program /service evaluation, and organizational) planning <br />process, plan format, templates, worksheets and tools; <br />2. Articulate clear roles, responsibilities and milestones for Project Team; <br />3. Coach participants; <br />4. Prepare for, lead and facilitate all meetings; <br />5. Design one -on -one interview surveys; <br />6. Conduct one -on -one interviews (on- site); <br />7. Design two Monkey Survey instruments; <br />8. Analyze research and present findings; <br />9. Draft and present work to mayor and City Council, and <br />10. Meet with the mayor and City Administrator on an on -going basis. <br />"A New Beginning, a New Day" <br />Consulting Services for the City of Ramsey <br />January 1, 2013 <br />Duckor & Associates <br />