Laserfiche WebLink
Key Outcome Indicators /Metrics <br />• Implemented a seamless <br />development process <br />driven by customer <br />requirements <br />• Implemented a highly <br />efficient /effective <br />permitting process with <br />metrics <br />• Acquired internal <br />knowledge and ability to <br />redesign work processes <br />• Implemented a highly <br />efficient /effective licensing <br />process with metrics <br />• Conducted highly effective <br />and efficient meetings <br />• Streamlined safety <br />policies <br />• Decreased work accidents <br />by X percent <br />• Enhanced HR processes <br />• Achieved time savings of <br />Mayor /City Council <br />• Achieved X percent of <br />cost savings <br />Responsible <br />Party <br />II!4pel W!1 /03 <br />II!4pele W!1 <br />Kurt Ulrich <br />Tim Gladhill /Jo <br />Thieling <br />Kurt <br />Ulrich /Department <br />Heads <br />Colleen Lasher <br />Jo Thieling <br />Colleen Lasher <br />Additional <br />Tools <br />Required <br />091 <br />Software <br />Process <br />Design <br />Handbook <br />091 <br />Meeting <br />Template <br />02 <br />0 <br />z <br />aUON <br />Additional Resources <br />Required <br />.50 FTE Planning Intern <br />(General Funds) <br />1 FTE Building Official <br />($2,000 net costs from <br />General Funds) <br />(General Funds) <br />(Costs are offset by <br />current contractor $) <br />$10,000 /Consultant <br />Can accomplish if new <br />staff is hired <br />auoN <br />auoN <br />auoN <br />Completion <br />Date <br />b60Z <br />b60Z <br />960Z <br />960Z <br />Ongoing <br />rn <br />c <br />0 <br />rn <br />c <br />0 <br />E60Z/Z6 <br />Initiation <br />Date <br />E 60Z/9 <br />co <br />602 <br />960Z <br />co <br />co <br />5 <br />N <br />co <br />5 <br />N <br />Tactics <br />Design a seamless <br />development process <br />Streamline a centralized <br />permitting center <br />Implement ePermit system <br />and file system library <br />procedure <br />Train staff on process <br />design /redesign of work <br />processes <br />Study and develop a <br />centralized licensing center <br />Maximize meeting <br />effectiveness by developing an <br />agenda template that includes <br />purpose, timeframes, <br />responsible parties, and <br />outcomes <br />Increase safety operations by <br />reviewing safety policies and <br />resuming Safety Committee <br />meetings <br />Resume Labor Management <br />Committee meetings twice a <br />year <br />Determine Personnel <br />Committee related work <br />processes that need to be <br />redesigned <br />Department <br />ED /CD <br />00 <br />Department <br />Heads <br />CD /City <br />Clerk/Fire /Police <br />Department <br />Heads <br />Department <br />Heads <br />Administrative <br />Services /City <br />Clerk/ <br />HR <br />Strategic <br />Initiative <br />Streamlining <br />internal <br />processes <br />1 : 5 ) cn <br />cn <br />7 -o <br />C a) <br />4 U <br />2 <br />c co <br />CCE <br />al 4 i <br />O <br />a) e w <br />Qom N_ <br />E L <br />V co O) <br />N cu. <br />C L <br />L co 9 -- , <br />fn o <br />Scenario: A New Day (Working Document) <br />Three-Year Strategic Action Plan <br />Page 12 of 13 <br />