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Key Outcome Indicators /Metrics <br />• Acquired internal <br />knowledge and ability to <br />redesign work <br />processes <br />• Implemented a <br />seamless development <br />process driven by <br />customer requirements <br />• Enhanced <br />environmental <br />regulations <br />• Implemented a highly <br />efficient /effective <br />permitting process with <br />metrics <br />• Implemented a highly <br />efficient /effective <br />licensing process with <br />metrics <br />• Conducted highly <br />effective and efficient <br />meetings <br />• Streamlined safety <br />policies <br />• Decreased work <br />accidents by X percent <br />• Enhanced HR <br />processes <br />• Achieved time savings <br />of Mayor /City Council <br />• Achieved X percent of <br />cost savings <br />k]Jed <br />alglsuodsau <br />Kurt Ulrich <br />ED /Tim Gladhill <br />II!gpeI W!1 <br />II!gpeI W!1 <br />II!gpeI W!1 <br />Kurt <br />Ulrich /Department <br />Heads <br />Colleen Lashing <br />Jo Thieling <br />Colleen Lasher <br />Additional <br />Tools <br />Required <br />Process <br />Design <br />Handbook <br />091 <br />aUON <br />$2,000/ <br />software <br />091 <br />Meeting <br />Template <br />auoN <br />auoN <br />Additional Resources <br />Required <br />$25,000 /Consultant <br />3UON <br />.25 FTE- <br />Environmental <br />Technician /Intern <br />091 <br />091 <br />auoN <br />auoN <br />auoN <br />alea <br />uogaldwoD <br />gLOZ <br />1710Z <br />£ LOZ /9 <br />1710Z <br />gLOZ <br />Ongoing <br />Ongoing <br />£ L OZ/Z L <br />alea <br />uo1Iemul <br />gLOZ <br />£ LOZ /9 <br />£ LOZ/ <br />£ LOZ/ <br />gLOZ <br />co <br />6/2013 <br />() <br />0 <br />N <br />Tactics <br />Train staff on process <br />design /redesign of work <br />processes <br />Design a seamless <br />development process <br />Provide sustainable work plan <br />for Environmental Policy Board <br />Streamline a centralized <br />permitting center <br />Implement ePermit system <br />and file system library <br />procedure <br />Study and develop a <br />centralized licensing center <br />Maximize meeting <br />effectiveness by developing an <br />agenda template that includes <br />purpose, timeframes, <br />responsible parties, and <br />outcomes <br />Increase safety operations by <br />reviewing safety policies and <br />resuming Safety Committee <br />meetings <br />Determine Personnel <br />Committee related work <br />processes that need to be <br />redesigned <br />Department <br />Department <br />Heads <br />ED /CD <br />00 <br />00 <br />CD /City <br />Clerk/Fire /Police <br />Department <br />Heads <br />Department <br />Heads <br />Adm inistrative <br />Services /City <br />Clerk/ <br />HR <br />Strategic <br />Initiative <br />Streamlining <br />internal <br />processes <br />Lui <br />CO <br />CU <br />CO <br />E To <br />o <br />CU <br />o <br />exo <br />in <br />0 Ca <br />2 cu <br />0 <br />0 <br />L <br />a) <br />0. <br />E <br />c) <br />. <br />a) <br />cn <br />CD <br />cn <br />cn <br />C <br />O <br />_ T5 <br />_ <br />N <br />L <br />O) <br />O <br />cD <br />Page 13 of 14 <br />