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Key Outcome Indicators /Metrics <br />• Rewarded X number <br />of teams annually <br />• Achieved 100 percent <br />participation rate <br />• Matched staffing levels <br />with service level <br />requirements <br />• Established salary <br />ranges based on <br />market -based <br />information <br />• Efficient use of staffing <br />strategies <br />• Established approved <br />performance <br />measurement e.g. <br />Balanced Scorecard <br />• Reduced or eliminated <br />change orders on <br />consultants contracts/ <br />construction contracts <br />k]Jed <br />alglsuodsaa <br />Kurt Ulrich <br />Kurt Ulrich <br />Colleen <br />Lasher /Department <br />Heads <br />Colleen Lasher <br />Colleen <br />Lasher /Department <br />Heads <br />Kurt Ulrich /Colleen <br />Lasher <br />Department <br />Additional <br />Tools <br />Required <br />Awards <br />Survey <br />aUON <br />luelinsuoo <br />auoN <br />auoN <br />auoN <br />Additional <br />Resources <br />Required <br />auoN <br />auoN <br />Consultant - <br />$10,000 <br />091 <br />auoN <br />auoN <br />auoN <br />alea <br />uor aldwoD <br />iIlenuuv <br />iIlenuuv <br />b60Z <br />9602 <br />9602 <br />b60Z <br />Ongoing <br />Initiation <br />Date <br />b60Z <br />£ 60Z /Z 6 <br />b60Z <br />9602 <br />9602 <br />b60Z <br />co <br />O <br />N <br />Tactics <br />Design and implement <br />an "Team Awards" <br />program <br />Conduct an annual <br />employee survey; <br />analyze results from <br />previous years <br />Conduct staffing study <br />to recommend required <br />staffing requirements <br />Conduct market -based <br />salary assessment <br />Evaluate the selection, <br />management, and <br />performance of <br />'outsourcing' key <br />functions <br />Develop and implement <br />a performance <br />measurement strategy <br />Fully vet proposals for <br />services <br />Review and approve <br />work product prior to <br />authorizing payment <br />Department <br />City Administration <br />City Administration <br />Department Heads <br />2iH <br />Department Heads <br />City <br />Adm inistration /Adm inistrative <br />Services <br />Department Heads <br />Strategic Initiative <br />Building an <br />effective <br />workforce <br />Maximizing <br />consultants' <br />accountability <br />Lui <br />CO <br />CU <br />E • To <br />o <br />CU <br />o <br />in <br />0 LI— <br />cu <br />• cu <br />o <br />cn <br />cn <br />C co <br />cn <br />co a l <br />L.LJ co <br />N U <br />> c <br />T0 <br />_ N <br />E L <br />O) <br />O <br />c L <br />L <br />fn O <br />Page 12 of 14 <br />