Agenda - Council Work Session - 02/11/2014

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CITY OF RAMSEY PHONE SYSTEM ANAYLSIS "PRO'S" BY VENDOR + - + - - - - + Feature - Chat & Video Conferencing available Feature - eFax - - + - + - + + Feature - Hot-Desking (Office phone mobility) + + + - - - - + Feature - Presence software (or similar product) + - + + + + - + Feature - Synchronizes with Microsoft Outlook + $ + + - + + + Feature - Text -to -Speech - - + - - - - - Feature - Twinning (Phone calls ring to multiple devices) + + + - - + - + Feature - Unified Messaging Option + - + - - - + ? Feature - Voicemail-to-Email + + + - + - + + Support - In-house Training + - + - - + - + Support - Lightning Protection - - - - - - - + Support - Money -back Response Guarantees - - - - - - - + Support - Remote Support + - + - + $ - + Support - Supports Digital & IP phones - + - - - + - - Support - Unlimited Training included with Maintenance + - - - - - - + Support - Web -based Management + + - - - - - - System - Centralized Management + + + + - - - + System - Easy -to -use Graphic Interface + + - - + - + + System - Expandable DSS Kiosks - - - + + + - + System - Handset Options (Headsets, cordless handsets) + + + - - - - + System - Mobile App (soft phone) - $ + - - - - - System - Next Generation of Current Phone system + - - - - - - + System - Price - + - - - - - + System - Quality Phone (handsets) + - - + - - + + System - Redundant Phone System Options (Disaster prep) + - + - - - - + System - Scalable System to accommodate growth + + + - + - + + System - Simplistic Software Solution - - - - + - + + System - Sturdy, easy -to -use hardware + - - + - - + + System - Support for Mobile Devices + + + - - - + + Vender - Helpful/Friendly Staff + - - - - - - + Vender - Can Pay Maintenance in advance for life of system - - - - - - - + Vender - Company Longevity + - + + - - + + Vender - Company offers multiple telephony solutions + - + - - - - + Vender - Company purchases old equipment - - - - + - - - Vender - Disposes of old equipment (no charge) + - + - + - - ? Vender - Single point of contact at vendor for the city - - + - - - - + Pro Score 24 11 21 7 10 6 10 29 KEY + Designates a Pro - Does not designate a Pro $ Available for additional fee ? Unknown based upon response & follow-up PREPARED BY I.T. DEPT.