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Key Outcome Indicators /Metrics <br />• Rewarded X <br />number of teams <br />annually <br />• Achieved 100 <br />percent participation <br />rate <br />• Services being <br />provided at the <br />appropriate job level <br />• Timely IT support <br />• Efficient use of <br />staffing strategies <br />A Jed <br />alglsuodsaa <br />Kurt Ulrich <br />Kurt Ulrich <br />Colleen Lasher /Jo <br />Thieling <br />Diana Lund <br />Colleen <br />Lasher /Department <br />Heads <br />Additional <br />Tools <br />Required <br />Awards <br />Survey <br />0 <br />c <br />0 <br />z <br />aUON <br />auoN <br />Additional <br />Resources <br />Required <br />Can accomplish <br />if new staff is <br />hired <br />auoN <br />I FTE <br />Administrative <br />Assistant <br />.5 FTE <br />IT Tech <br />Can accomplish <br />if new staff is <br />hired <br />alea <br />uor aldwoD <br />iIlenuuy <br />iIlenuuy <br />c <br />. o <br />co <br />c <br />0 <br />Ongoing <br />b60Z <br />Initiation <br />Date <br />g l.OZ <br />£ bOZ /Z t <br />0 <br />N <br />b60Z <br />1710Z <br />Tactics <br />Design and implement a <br />"Team Awards" <br />program <br />Conduct an annual <br />employee survey; <br />analyze results from <br />previous years <br />Provide overall <br />administrative services <br />Provide back up for two <br />key areas of work <br />Supports City Council <br />requests and outreach <br />Provide application and <br />Desk Top support <br />Evaluate the selection, <br />management, and <br />performance of <br />'outsourcing' key <br />functions <br />Department <br />City Administration <br />City Administration <br />Human Resources /City <br />Clerk <br />Finance <br />Department Heads <br />Strategic Initiative <br />Creating a high - <br />performance work <br />environment and <br />workforce (cont'd) <br />cn <br />CTS <br />CCE <br />6 <br />5 O <br />— <br />N <br />> C <br />L • >,.0 <br />N L 1 <br />Q _ N _ <br />E L E <br />V <br />m cu <br />N • - O <br />c L <br />9 -- <br />fn O <br />Three - Year Strategic Action Plan <br />Page 12 of 15 <br />