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• Include Fire Department <br />Permits in normal permit <br />process (2014) <br />• Completed study (2014) <br />• Implementation of <br />shared services (TBD- <br />2015) <br />• Acquired internal <br />knowledge and ability to <br />redesign work <br />processes <br />• Implemented a highly <br />efficient /effective <br />licensing process with <br />metrics <br />• Comprehensive <br />software solution (see <br />permit section) (2015) <br />• Conducted highly <br />effective and efficient <br />meetings <br />• Streamlined safety <br />policies <br />• Decreased work <br />accidents by X percent <br />• Enhanced HR <br />processes <br />• Achieved time savings <br />of Mayor /City Council <br />• Achieved X percent of <br />cost savings <br />II!4peIJ W!1 <br />Kurt Ulrich <br />Tim Gladhill /Jo <br />Thieling <br />Kurt <br />Ulrich /Department <br />Heads <br />Colleen Lasher <br />Jo Thieling <br />Colleen Lasher <br />Process <br />Design <br />Handbook <br />Meeting <br />Template <br />3UON <br />TBD- potential reduction <br />of future staff resources <br />$10,000 /Consultant <br />Can accomplish if new <br />staff is hired <br />8UON <br />3UON <br />3UON <br />960Z <br />960Z <br />in <br />o <br />N <br />Ongoing <br />C C') <br />c <br />c o <br />. c a <br />O <br />12/2013 — <br />Completed <br />1/2014 <br />17L0Z <br />960Z <br />c9 <br />c9 <br />m <br />0 <br />N <br />Consider Shared Inspection <br />Services with adjacent <br />communities <br />Train staff on process <br />design /redesign of work <br />processes <br />Study and develop a <br />centralized licensing center <br />Maximize meeting <br />effectiveness by developing <br />an agenda template that <br />includes purpose, <br />timeframes, responsible <br />•arties, and outcomes <br />Increase safety operations <br />by reviewing safety policies <br />and resuming Safety <br />Committee meetings <br />Resume Labor Management <br />Committee meetings twice a <br />year <br />Determine Personnel <br />Committee related work <br />processes that need to be <br />redesigned <br />Department <br />Heads <br />CD /City <br />Clerk/Fire /Police <br />Department <br />Heads <br />Department <br />Heads <br />Administrative <br />Services /City <br />Clerk/ <br />HR <br />o <br />• o <br />1 • C13 <br />cu <br />o. <br />O <br />u) <br />D <br />a) <br />a) <br />c <br />0) <br />. <br />a) <br />U <br />• <br />O) <br />. a) <br />c <br />L <br />U <br />(1) <br />a) <br />a) <br />4--' <br />a) <br />a) <br />E <br />a) <br />U <br />2 <br />L <br />u) <br />a) <br />U <br />c <br />c <br />a) <br />CTIS <br />0) <br />D <br />c <br />u) <br />U <br />N O <br />c • a) <br />•47. U <br />c a) <br />U (7 <br />C co <br />O (B <br />• L <br />N <br />• C a) <br />s <br />0 > <br />a) c <br />> (1) <br />C) •• <br />N Cr) <br />W - ` <br />ca <br />C cn <br />Q <br />c <br />> O <br />— ' <br />N U <br />> c <br />L _ T • <br />a) E <br />cs7 O <br />E L N <br />C) c <br />• 0),C (B <br />a) (B ED <br />c O • L c a) <br />ti <br />Three - Year Strategic Action Plan <br />Page 14 of 15 <br />