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sDla;avg/sao;eDlpui auaonno AaN <br />• Implemented a seamless development process <br />driven by customer requirements <br />• Include Economic Development programs in <br />already completed materials (2014) <br />• Need comprehensive software solution <br />• Implemented a highly efficient /effective permitting <br />process with metrics <br />• Implement work flow improvements (2014) <br />• Need comprehensive software solution to truly <br />centralize and streamline process (2015) <br />• Include Fire Department Permits in normal permit <br />process (2014) <br />• Completed study (2014) <br />• Implementation of shared services (TBD -2015) <br />• Acquired internal knowledge and ability to redesign <br />work processes <br />• Implemented a highly efficient /effective licensing <br />process with metrics <br />• Comprehensive software solution (see permit <br />section) (2015) <br />• Conducted highly effective and efficient meetings <br />• Streamlined safety policies <br />• Decreased work accidents by X percent <br />• Enhanced HR processes <br />• Achieved time savings of Mayor /City Council <br />• Achieved X percent of cost savings <br />Notes <br />O <br />Q <br />uo <br />O <br />N <br />}oafoad S 60Z <br />2015 project <br />}oafoad S 60Z <br />Ongoing <br />Effort <br />Ongoing <br />project <br />Status <br />le <br />e <br />Description <br />Design a seamless development process <br />Streamline a centralized permitting center <br />Implement ePermit system <br />and file system library procedure <br />Consider Shared Inspection Services with adjacent communities <br />Train staff on process design /redesign of work processes <br />Study and develop a centralized licensing center <br />Maximize meeting effectiveness by developing an agenda template that <br />includes purpose, timeframes, responsible parties, and outcomes <br />Increase safety operations by reviewing safety policies and resuming <br />Safety Committee meetings <br />Resume Labor Management Committee meetings twice a year <br />Determine Personnel Committee related work processes that need to <br />be redesigned <br />Tactics <br />m <br />m <br />,.._ <br />(o <br />29 <br />69 <br />OL <br />LL <br />ZL <br />£L <br />Strategic Initiative <br />Streamlining internal <br />processes <br />a) <br />E <br />a) <br />U <br />2 <br />L <br />u) <br />W <br />C <br />Q <br />C <br />> O <br />y <br />N U <br />> C <br />L T <br />a) O <br />E N <br />t) C <br />• - c (B <br />• C' <br />" (5 a) <br />Three - Year Strategic Action Plan <br />Page 12 of 13 <br />